Privacy Policy
Last updated: [01.03.2026]
1. Who We Are
This website is operated by Joanne Magistrado-Harris, an independent travel advisor affiliated with InteleTravel] (“we”, “us”, “our”).
We are based in the United Kingdom.
If you have any questions about this privacy policy or how we handle your data, you can contact us at:
Email: hello@jmh-voyagescollective
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2. The Information We Collect
When you submit an enquiry through our website, we may collect the following personal data:
• Your name
• Email address
• Telephone number
• Destination preferences
• Duration of travel
• Number of travellers
• Special requirements (e.g. dietary, accessibility, room preferences)
• Any additional information you choose to provide
We may also collect limited technical data automatically, such as:
• IP address
• Browser type
• Website usage data (via cookies, if used)
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3. How We Use Your Information
We use your personal data to:
• Respond to your travel enquiry
• Prepare holiday quotations
• Contact you regarding your requested trip
• Arrange bookings with relevant travel suppliers (if you proceed)
• Maintain business records
• Improve our website and services
Lawful Basis for Processing
Under UK GDPR, we rely on:
• Contractual necessity – to respond to your enquiry and arrange travel
• Legitimate interests – to operate and improve our business
• Consent – if you opt in to marketing communications
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4. Special Requirements Information
If you provide information about special requirements (for example dietary needs or accessibility requirements), we will only use this information to arrange suitable travel services for you.
We will only share this information with relevant travel providers where necessary.
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5. Sharing Your Data
If you proceed with a booking, we may share your personal data with:
• Airlines
• Hotels
• Tour operators
• Ground transport providers
We do not sell your personal data to third parties.
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6. Data Retention
If you submit an enquiry but do not proceed with a booking, we will retain your data for up to 12 months.
If you proceed with a booking, we may retain your data for up to 6 years for accounting and legal purposes.
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7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.
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8. Your Rights
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
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9. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
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10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.